Review Management for home-service businesses

Review management that builds 5-star proof — every week

Automatic review requests after every job, fast professional replies and monitoring across Google, Yelp, Facebook and the BBB.

What is Review Management for home-service businesses?

Review management for home-service businesses is a system for earning a steady flow of genuine reviews and responding to every one. It sends review links by text or email after each job, routes problems to you first, replies professionally, and monitors your reputation across Google and other review sites.

The problem

Why Review Management goes wrong for most trades

Happy customers don’t review

Most satisfied homeowners would leave a review — nobody asks them at the right moment.

One bad review on top

A single unanswered complaint can scare off every new caller.

Bursts, then silence

Twenty reviews one month and none for six looks unnatural to Google and customers.

What’s included

Everything in our Review Management service

  • Review request texts and emails after each job
  • Integration with your job software where possible
  • Response templates and replies to every review
  • Negative feedback alerts so you can fix issues fast
  • Monitoring across Google, Yelp, Facebook, BBB, Angi
  • Monthly rating, volume and velocity report
How we do it

Our process

  1. Connect

    Link your job software or set up a simple send-after-job trigger.

  2. Ask

    One-tap review links sent while the job is fresh.

  3. Respond

    Every review answered, problems flagged to you first.

  4. Show off

    Best reviews featured on your site and ads.

What we measure

Results you can see in the report

We report on outcomes that pay your crew, in plain English, every month.

  • New reviews per month
  • Average rating
  • Response rate and time
  • Share of jobs that leave a review
Timeline

When to expect results

Review volume usually lifts in the first month.

Every market is different. Your free audit includes a realistic timeline for your trade, cities and competition.

Pricing

Review Management is included in our plans

Fixed monthly tiers, month to month. Your quote follows the free audit.

Starter

Solo operator · 1 trade · 1 city
$750/mo
  • Local SEO & Google Business Profile
  • On-page SEO for core services
  • 2 new pages per month
  • Monthly report you can read
Start with a free audit

Scale

Multi-location · multi-trade
$3,000+/mo
  • Everything in Growth
  • City & service page programs
  • PPC & Local Service Ads
  • Priority strategy calls
Start with a free audit
FAQ

Review Management questions

Is it allowed to ask for reviews?

Yes. Asking every customer is fine. Offering rewards for reviews, or only asking happy customers through a filter that blocks others from Google, is against Google’s rules — we don’t do either.

Can you remove bad reviews?

Only reviews that break the platform’s rules, like spam or conflicts of interest, can be flagged for removal. For honest negative reviews, a calm public reply does more good.

Do reviews help rankings?

Yes. Review count, rating, recency and keywords in reviews are part of how Google ranks local businesses, and they strongly affect who gets the call.

Does it work with my job software?

Many field-service tools can trigger review requests automatically. If yours can’t, we set up a simple manual or Zapier-based trigger.

See what Review Management could do for your calls

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